Bilal Madi

Dark-haired Bilal Madi sits at a desk and talks on the phone. He is grinning and wearing a dark blue top and glasses. There is a computer screen on the desk and a colorful whiteboard in the office.

>> Take responsibility <<

Deputy Housekeeping Manager (ATLANTIC Hotels Wilhelmshaven)

Dark-haired Bilal Madi is standing on a balcony, holding a clipboard in his hand. He is wearing a dark blue top and dark trousers. The view from the balcony is of the water.

"My story at today's ATLANTIC Hotel Wilhelmshaven started when I applied for a job as a window cleaner at the Columbia Hotel Wilhelmshaven in 2009 (the hotel was taken over by ATLANTIC Hotels in 2015). I felt very comfortable right from the start and the housekeeper at the time was very happy with my work. As the weather in winter didn't always permit window cleaning, I also offered to do other tasks around the house. So I started shampooing carpets, did basic cleaning work and supported on the floors. 

In my 8 years as a window cleaner, I have learnt many new tasks and contributed my skills and professional experience. However, I also carried out more advanced tasks such as clearing goods, stocking floors and checking rooms. I really enjoyed the variety between window cleaning and the other tasks. 

Dark-haired Bilal Madi stands in front of a mirror in a hotel bathroom. He is wearing a dark blue top and glasses and is wiping something off with one hand. He grins into the mirror.
Ein Karrierestrahl, auf welchem 3 Karriereschritte von Bilal Madi auf englisch eingezeichnet sind. Von links nach rechts steht dort "Cleaning employee (Focus on window cleaning) Columbia/ ATLANTIC Hotel Wilhelmshaven", "Housekeeping Supervisor, ATLANTIC Hotel Wilhelmshaven" und "Deputy Housekeeping Manager, ATLANTIC Hotel Wilhelmshaven". Oben links steht "ATLANTIC Karrierestrahl.
The dark-haired Bilal Madi is standing in a drinks store. He is wearing a blue top and dark trousers. He is holding a water bottle in his left hand and a clipboard in his right hand. There are blue crates with drinks in them in the warehouse.

In 2017, I was offered the position of supervisor. This position increased my area of responsibility and allowed me to take on more responsibility. The housekeeper gradually showed me more and more tasks and later assigned them to me.

The tasks included, for example, writing rosters, ordering goods, stocktaking and much more.

During the pandemic in 2021, my line manager at the time was no longer allowed to work due to pregnancy. She then asked me if I could take over her duties in her absence.

‘Of course, I was very happy about it and at the same time it was a new and big responsibility for me.’

Just a few days later, I was officially promoted to Deputy Housekeeping Manager. 

Dark-haired Bilal Madi is sitting on a beige armchair in a hotel room. He looks into the camera and is wearing a dark blue top, dark trousers and glasses.

With the great support of two supervisors and a great housekeeping team, I managed the department for about a year. Today I work side by side with the new housekeeper.’  

 

// Publication: 2 January 2025  //

The ATLANTIC recipe for success = The mix of wonderful employees.

Four men and two women in different uniforms stand together for a team selfie. A man in a service uniform holds a cell phone and takes a selfie of the group.

Would you like to become an ATLANTIC success story?

Don't wait any longer and write the beginning! We look forward to meeting you!

Click here for all open positions